Zoe Makele Portfolio
Marketing Manager, Investment20/20 · The Investment Association

ZoeMakele

Marketing strategist in finance.

She identifies problems and builds the solutions.

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Portrait of Zoe Makele
About

Zoe is a marketing strategist in finance, bringing cross-sector consumer insight from the BBC, Netflix and The Motherhood Group at parliamentary level.

Her work spans brand and visual identity, B2B and B2C strategy, content governance and compliance, and the design of AI-powered marketing intelligence systems. She identifies problems and builds the solutions.

10M+engagements on TikTok
9.5Kfollowers, growing fast
11pillar strategy hub, built by her
HonoursBBC Award WinnerMark Bishop Cup for Service

Selected workInvestment20/20 brand system

A new visual identity for an industry programme working with J.P. Morgan, Schroders, Fidelity and Aviva. Static, text-heavy posts replaced with hook-led templates, real faces and bold type, delivered within each partner's brand guidelines. Designed in Adobe Creative Suite and Canva.

New Investment20/20 general brand template: skyline photography with a stacked type hierarchy
01 · The foundation

New I2020 General Brand Template

The master template every post now starts from. One font structure, from heading to italics, set over the programme's skyline photography, so a partner vacancy, a quote or an event post all read as Investment20/20 at a glance.

02 · Job promotion system

One standard for every partner vacancy: design, caption, hashtags, timing and analytics.

03 · Content, events & web

Thought leadership opened on a hook, events captured on the day, and social brought onto the website.

Investment20/20 · Marketing Strategy Hub 2026–27
Masthead Zoe designed for the Investment20/20 Marketing Strategy Hub
Marketing Strategy 2026–2027See your future in finance.
Case study · Designed and built by Zoe

From a reporting fix to the whole strategy

It started as a proposal for an automated marketing intelligence system, because LinkedIn, Instagram, TikTok and Facebook only report on themselves. Zoe pitched it, it was signed off, and it grew. It is now the programme's full Marketing Strategy Hub: every pillar, objective, audience, tracker and decision in one place, with the masthead and design portfolio she made.

The challenge is no longer accessing data, but turning it into meaningful intelligence.From the hub
11strategy pillars
66tracked actions
7strategic objectives
8audiences mapped
6levels of measurement
Explore the pillars

Measurement framework

From "were we seen" to "what should change". The dashboard reports levels one to four; the strategy is judged on five and six.

Level 1Visibility
Level 2Attention
Level 3Engagement
Level 4Action
Level 5Outcome
Level 6Learning

Problem solvedfour of many

Each one started with something nobody had flagged. She researched it, built the fix and rolled it out with the team.

LinkedIn

Brand engagement, switched on

Problem
The company page had never been used to engage as a brand.
Fix
Unlocked it, wrote the strategy and an engagement guide, trained the team. Partner networks now discover Investment20/20 through its comments, with clear growth in followers, engagement and reach.
Governance

Music licensing audit

Problem
Non-royalty-free audio across every platform.
Fix
A cross-platform audit, replaced with commercial library tracks. The licensing check is now standard practice organisation-wide.
TikTok SEO

Same reel, smarter upload

Test
Re-uploaded the Rathbones application tips reel with search-led captions.
Result
More engagement in its first hour than the original.
Operations

One way to post a vacancy

Problem
No single standard for partner job posts.
Fix
A central process for captions, visuals, hashtags, timing and analytics, tracked for every post since 10 August.

Rathbones Graduate Academy reel, edited in CapCut for the partner campaign.

Film & motion · the creative edge
10M+
9.5Kdedicated community, growing fast
Film & TVedits on TikTok

Built through strategic platform thinking and consumer research: search optimisation, trend-led editorial and reading what the data says about which moments people rewatch. The same instinct is why her finance content is built on hooks, pacing and faces.

@filmbyzoemakele ↗

Experiencefrom Broadcasting House to the City

Media and finance, across London, Lagos and Dubai.

  1. The Investment AssociationMarketing Manager, Investment20/20 · London2026 – now
  2. The Motherhood GroupCommunications Coordinator · London2025 – 2026
  3. Sparkle FoundationMarketing & Social Media Specialist · Dubai2025
  4. BBCTrainee · BBC HQ, London2025
  5. Netflix UKConsumer Insights Scheme · London2025
  6. Fidelity InternationalCorporate Financial Services · London2024
  7. Leadway Financial ServicesGlobal Marketing & Advertising · Lagos2024
  8. CBRE Investment ManagementMarketing & Communications · London2022
  9. Nigeria National LacrosseBrand & social media lead, volunteerOngoing
Contact

Let's talkabout your next problem.

byzoemakele@hotmail.com LinkedIn ↗ TikTok ↗